
Diagnostics
A code is a starting point, not an answer. We read the fault with manufacturer-level tooling, then test the part before we sell you one.
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4.8 star CARFAX rating — Top-Rated Service Center
35 years on East 9th Street, a 4.6 across 162+ Google reviews and a 4.8 on CARFAX. The shop Northland drivers call when a Volvo, Audi, BMW, Mercedes, Subaru or any other foreign car starts acting up — and the same people who will tell you what your car actually needs.

Rated by the people who use us
CARFAX does not hand these out for marketing. The rating comes from verified service records and from customers who were asked afterwards whether the work was done right. 35 years in the same building, and this is the number that came out of it.
“They know their craft. They stand behind their work. They spend time explaining what they worked on. They are fair. I would recommend them to anyone and will not trust anyone else with my car.”

The rules the shop runs on.
It is the most simple way we know how to phrase our commitment to our clients. The question we ask before a car leaves is not whether the ticket is finished, it is whether we would be comfortable with somebody we love driving it home. That is the standard, and it decides what we fix, what we tell you can wait, and what we will not let out of the shop.
A trouble code names a circuit, not a failed part. Everything we replace has been proven to be the problem first, which is why you do not end up paying for the same repair twice.
You approve a real figure for your car before anything starts. If something turns up once it is apart, you get a phone call explaining what we found and if you approve to go forward with the repairs.
Not everything found on an inspection needs doing today. You get three answers: do it now, plan for it, and leave it alone. All three are honest answers.
No engine or transmission rebuilds and no bodywork. Tires we do sell and fit, and the seasonal changeover is a big part of our year. When a job belongs somewhere else we will tell you and point you at somebody good.
On East Ninth Street since 1991. You are not explaining your car's history to a new service advisor every visit.


Foreign Affairs has been an independent auto repair shop in Duluth since 1991, in the same building on East Ninth Street the whole time. 35 years in one location in one city is unusual in this trade, and it shapes everything about how the shop works.
The specialty started where the need was. Duluth had, and still has, a lot of foreign cars and no straightforward local option for looking after them properly. The nearest dealership for most foreign makes is a drive to the Twin Cities, which is a long day for scheduled maintenance and an even longer one for a diagnosis. So the shop invested in the tooling, learned the makes, and kept doing it.
That has widened over the years. Mercedes, Volkswagen, BMW, Audi, Porsche, Volvo, Subaru, Toyota, Nissan, Land Rover, Jaguar, Mini Cooper and Lexus all come through the bays regularly. What has not changed is the approach: test it, prove it, tell the customer the truth about it.

We are the Nokian dealer here, and nobody in the state sells more of them than we do. Call with your year, make and model and we will tell you what we would put on the car and what it costs fitted. We can normally have a set here next day, mounted on the Hunter Revolution, which is what lets us take on the rims most shops will not touch.

We service every foreign make. These are the 11 in our bays most weeks.
We service every foreign make. These are the 11 in our bays most weeks.
“A very difficult job involving searching for parts and information carried out perfectly.”
“Really appreciated positive interaction and expertise to get my car back on the road to continue my travels with confidence.”
“Very efficient, they follow through with what the cost would be to complete the job.”
“Good, honest and knowledgeable people.”
“Followed through on a repair that needed tweaking. That's good service.”
“Prompt and efficient brake check while also looking into a more generic sound I described in a thorough matter. Always friendly and honest!”
“Independent shop with years of experience and great service.”
“Professional and personable. Jeff and Andrew are welcoming and address any concerns.”
“Great quality and customer service!”
“We are always in good hands at Foreign Affairs!”
“Always treat us well and don't try to oversell stuff we don't need.”
“I've been a customer for many years. The service always is excellent!”
“Professional, high quality services.”
“This is our favorite shop. They are honest and reliable. My old car is doing great under their great work.”
“I had my oil changed. Good service.”
“Always extremely helpful and thorough.”
“Kept us appraised of the work required and timeline.”
“Always honest and helpful. Tells me exactly what I need and don't need done. When a sensor told me to check brakes, they said the pads were worn to about 20% but it could be driven safely for a while yet. I chose to replace them now. The price I pay is never more than the estimate unless they talk to me first. They stand behind their work. For example, I had them mount winter tires on a set of used wheels. When a bead leaked they remounted the tire at no charge. They didn't blame the problem on used tires or wheels, which is probably the cause. They just made sure it would hold air.”
“I've been doing business with Foreign Affairs for over 50 years (1967 TR-4A, 1974 TR-6, 1992 Audi and a 2014 Mercedes E350) and the service was excellent.”
“Great service at convenient time.”
“They know their craft. They stand behind their work. They spend time explaining what they worked on. They are fair. They keep a record of my car maintenance and recommend work that will extend the life of my car. I would recommend them to anyone and won't trust anyone else with my car.”
“Pleasant employees, timely service, comparable prices, convenient location.”
“Excellent service! Great personnel, mechanics, and personal follow up on my car's issue.”
“Always helpful and friendly.”
“Always great service. Thank you.”
“I liked everything about the service. I gave them 5 stars because they listened to my concerns and acted on solutions. As a woman in this world of autos, it is nice to be treated like I can understand a thing or two about car maintenance.”
“Friendly and thorough service!”
“It was a busy day at the shop! That said, I was still promptly kept in the loop on progress, and the work was done within the hour, as promised. Thank you!”
“The communication from the team was phenomenal. Service was timely and on point.”
“Great folks and service. Did what I wanted, without doing too much.”
“Company was honest and I feel fair priced. They did what they said they would do and had it done when they said it would be done. We have no issues after getting the car back and would highly recommend them to anyone.”
“HONESTY. Jeff tells me what needs to be done and charges fairly for the work. Even better, he will tell me what doesn't need to be done. I recently had rear brakes replaced on my GTI. At 160,000 miles the work was due. At the same time I asked they check the clutch. The clutch pedal engages higher than it did 100k ago. They could have told me it needed to be replaced. Instead Jeff test drove the car and said the clutch was performing great and my car was in good condition.”
“Prompt attention to customer and very good service.”
“High quality service, knowledgeable.”
“I've been taking my car to Foreign Affairs as long as it has been in business. Their work is top quality. Any part they have to replace they show me the worn part and explain why it had to be replaced. Jeff has unmatched knowledge of vehicles and customer service.”
“Professional, skilled, friendly, timely. Foreign Affairs has been taking excellent care of my cars for thirty years.”
“For the past 15 years, we have had several vehicles serviced at Foreign Affairs and always to our satisfaction.”
“Jeff and his staff are very knowledgeable as well as friendly. Great work and fast service as well. Recommend to anyone in the Duluth MN area.”
“Always high quality service at Foreign Affairs!”
“Professional, honest and service oriented. Thanks.”
“Friendly, professional, helpful and sustainable. What's not to like?”
“Very courteous and gave updates on the progress. Another part was needed that they couldn't get that day, so they had me come back. I live three hours away. They didn't charge me for the extra part labor. Will definitely use them again.”
“They always take great care of my Mini!”
“Personable. Went the extra mile. Knew what they were doing.”
“Always do a great job! A nice repair experience.”
“Great experience, professional.”
“The guys at Foreign Affairs always take great care of my Mini and me!”
“Honest and transparent, the crew here will get your vehicle back in shape with your budget in mind.”
“Very nice experience, fair and professional.”
“The service was great as always!”
“I have been going to this garage for over 30 years and cannot say enough positive things about their service.”
“Excellent customer service.”
“They have been servicing my 2004 BMW Z4 since I bought it new in May 2004. I would not consider taking my cars anywhere else.”
“The service was great as always. We had to wait a week to have the service done but it was worth the wait.”
“Excellent work. Very friendly staff. Will return for service in future.”
“Very hospitable, professional and person-oriented services. Very prompt and time efficient.”
“As a customer for 30+ years, I continue to appreciate the courtesy, competence, and general attitude of Jeff and his staff.”
“They know their stuff. And they are honest.”
“Awesome experience and highly recommend them!”
“They get really busy here but it is well worth the wait to bring your car in. They are very honest and dependable.”
Same car, three very different afternoons. Here is the honest version, including the row where we are not the right answer.
Swipe the table sideways to see every column →
Call first. We book by phone at (218) 722-2246, Monday through Friday from 8:00 AM to 5:00 PM, and we do not take appointments online. Walk in with a quick question and we will always try to help, but bay time gets reserved on the phone. If your car is unsafe to drive or already on a tow truck, call rather than filling anything out.
It depends on the make and the job, but an independent shop rate is well below a dealership rate, and the gap gets wider on labor-heavy work. Customers often tell us we came in near half of what the dealer quoted for the same repair. Call to book it in. Once we have had the car on the lift you get an exact price, not a range.
Two reasons. The tooling is different, because a generic code reader cannot see half of what a factory scan tool sees on a BMW or an Audi. And the failure patterns are different, so a mechanic who works on these cars daily recognizes a symptom that a general shop has to diagnose from scratch. That difference usually shows up on your invoice.
Routine maintenance, yes. Federal law says an independent shop can perform your scheduled service without voiding a factory warranty, as long as it is done to specification and documented. Actual warranty repairs and recalls have to go through a dealership, and we will tell you when that is the better call.
A steady light usually means you can drive it, but get it read soon. A flashing light means minimize driving and call us, because that is typically a misfire that can damage the catalytic converter within a few miles. If the oil pressure light comes on, shut the engine off and check the oil. If the temperature gauge is climbing or you see steam, pull over and shut it off no matter what the light is doing.
Road salt goes after brake lines, fuel lines and subframes, and it does not stop in April. Cold weather finishes off batteries that were already weak in the fall, thickens fluids, and pushes a marginal cooling system past its breaking point. A fall inspection catches most of it while the repair is still small.
Address
722 E Ninth St
Duluth, MN 55805
Phone
We are in the East Hillside neighborhood, a few minutes up from downtown Duluth and an easy run from Lakeside, Congdon, Woodland and Piedmont. Parking is free on site. If you need to leave the car before we open, call ahead and we will sort out the key.
Appointments are made by phone, not online. Call during shop hours and you will talk to someone who can tell you when we can actually get the car in.
Send this over and we will call you back to talk it through and find a time. The more you can tell us, the faster we can help.
We will call you back within one business day to talk it through and get you on the schedule.